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De Technische Ondersteuning van Best Service GmbH zijn uitsluitend beschikbaar in de Duitse taal.

Best Service will be happy to support you with your technical questions!

Please have a look at the following rules to always find the shortest way:

1. Latest Version?
   Before you contact our tech support we recommend to make sure you are using the latest software versions for your plug-ins as well as for your host/sequencer (e.g. Cubase, Logic, …). Even for a just bought product, an update might be available already as software changes continuously.
   Multiple problems are solved doing a simple update.
    
2. Problems with authorizations, activations and/or serial numbers?
   In these cases we kindly ask you to contact the producer of your software directly, because all the data which is necessary to solve the problem is in their hands only. (NI Kontakt Player = Native Instruments, EAST WEST Play Engine = EAST WEST etc.)
    
3. Questions about a Best Service Product?
   Feel free to contact us directly using this email address:
   
      support@bestservice.de (English or German)
   
   You will get an answer soon, usually not later than within 48 hours. Please name us beside the discription of your problem all details of the system you are using like Mac/PC, CPU-type, operating system version, host-sequencer version, audio-interface etc.)
   
   You prefer to talk to our support crew personally, no problem. Just use the following phone number during our hotline hours:
   
         support hotline +49 (0)89 4522892-22 (English or German)
                          Dienstags 10:00 – 14:00 Uhr
                          Freitags     10:00 – 14:00 Uhr
   
   
4. It’s not a Best Service Product?
   We offer 1st Level support for all products distributed by Best Service, your welcome to contact us. But, please note note that no one understands a product better than the manufacturer himself. Also he is the one to learn from your problem and solve it with the next update.
   
   In the following you will find the most important contacts you might need:
    

Kontakte:

• Best Service: support@bestservice.de (English or German)
  
  Supporthotline +49 (0)89 4522892-22 (English or German)
  Dienstags 10:00 – 14:00 Uhr
  Freitags 10:00 – 14:00 Uhr
   

• Big Fish Audio: http://www.bigfishaudio.com/4DCGI/support.html?1;10;1
• Bela D Media: http://www.beladmedia.com
• Chicken Systems: support@chickensys.com
• East West: http://www.soundsonline.com/support  & techsupport@eastwestsounds.com
• Fixed Noise: http://fixednoise.com/contact.php
• FAW: http://www.futureaudioworkshop.com/circle/support
• Gary Garittan: http://www.garritan.com/support.html
• Heavyocity: http://www.heavyocity.com  
• IK Multimedia: http://www.ikmultimedia.com
• Music Lab: http://www.musiclab.com/support/contact.htm
• Native Instruments: http://www.native-instruments.com/en/support
• ProjectSAM: http://www.projectsam.com/Support/Support-Center/
• Rob Papen: http://www.robpapen.com/request-support.html & support@robpapen.com
• Sample Logic: http://www.samplelogic.com/index-3.html
• Sonivox: http://www.sonivoxmi.com/FeedbackReport.asp?pg=SupportRequestForm
• Spectrasonics: http://support.spectrasonics.net/
• Submersible Music: http://www.submersiblemusic.com/TemplateMain.aspx?contentId=5
• Synthogy: http://www.synthogy.com/support.html
• Toontrack: http://www.toontrack.com/support.asp
• Ueberschall: http://www.ueberschall.com/en/support.html & support@ueberschall.com
• Vienna Symphonic Library (VSL): http://vsl.co.at/en/65/75/281.vsl  & support@vsl.co.at
• Vir2: http://www.bigfishaudio.com/4DCGI/support.html?1;10;1
• Waldorf: support@waldorfmusic.de
• Wallander Instruments: http://www.wallanderinstruments.com/index.php?item=contact_menu&menu=support
• Yellow Tools: http://www.yellowtools.de/cp21/cms/index.php?id=15
• Zero-G: http://www.zero-g.co.uk/index.cfm?articleid=8
• Zero-G Vocaloid: http://www.zero-g.co.uk/index.cfm?articleid=818
• Apple (Logic): http://www.apple.com/support/logicpro/
• Steinberg (Cubase): http://www.steinberg.net/de/support/steinberg_support_contact.html
• Ableton (Live): http://www.ableton.com/pages/support/contact_customer_care
• Digidesign (ProTools): http://www.digidesign.com/index.cfm?navid=54&langid=1